Logo
Submit a request
English (United States) Deutsch Español Français Polski Português Русский Українська
English (United States) Deutsch Español Français Polski Português Русский Українська
How can we help you?
  1. Support
  2. Help

Help

Payments and Subscriptions

  • How can I use the website for free?
  • Premium and Premium PLUS
  • Coins
  • How do I cancel my subscriptions?
  • VIP status

How to use the website?

  • Profile photo
  • How to block a user?
  • How to Log out?
  • Searching users
  • Can I avoid uploading a profile picture?
  • Registration
See all 13 articles

Something went wrong?

  • Why was I blocked?
  • Why has my card been charged?
  • Why do I get the same messages from different people?
  • Why was my photo not approved?
  • Why can’t I pay by card?
  • Why is the city of my conversation partner not displayed?
See all 8 articles

Safety

  • Guiding principles of the community
  • Purpose of the site
  • Scammers
  • Blocking and Reporting
  • Website security
  • Community Guidelines
See all 7 articles
Logo